Effective Date: July 25, 2026
Roatan Airport Shuttles (“Roatan Airport Shuttles,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your personal information when you visit our website or use our transportation services.
By accessing our website or booking our services, you acknowledge that you have read and understood this Privacy Policy.
We collect information that you voluntarily provide when making a reservation, requesting a quote, contacting us, or otherwise interacting with our website.
This information may include:
Full name
Email address
Telephone or WhatsApp number
Flight details (airline, flight number, arrival or departure time)
Cruise ship information
Pickup and drop-off locations
Number of passengers
Special transportation requests
Booking reference numbers
Communication history with our customer support team
When you browse our website, certain technical information may also be collected automatically, including:
IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of access
Referral website
General geographic location derived from your IP address
We use your personal information to:
Process and manage transportation reservations.
Confirm, modify, or cancel bookings.
Coordinate pickup and drop-off services.
Communicate important updates regarding your reservation.
Respond to customer service inquiries.
Improve our website and customer experience.
Prevent fraudulent or unauthorized transactions.
Comply with legal and regulatory obligations.
Maintain business records and accounting requirements.
If you choose to subscribe to promotional communications, we may occasionally send information about new services, special offers, or company updates. You may unsubscribe at any time.
Online payments are processed through secure third-party payment providers.
Roatan Airport Shuttles does not store complete credit card or debit card numbers on its own servers. Payment information is handled directly by the payment processor in accordance with its own security and privacy standards.
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may be shared only when necessary to:
Complete your transportation reservation.
Coordinate services with our drivers or trusted transportation partners.
Process payments.
Comply with legal obligations or lawful government requests.
Protect our legal rights, customers, or business operations.
Investigate suspected fraud or security incidents.
To operate our business efficiently, we may use trusted third-party service providers for functions such as:
Online booking management
Payment processing
Website hosting
Email delivery
Website analytics
Spam protection
Customer communication
Maps and navigation
Review collection
These providers receive only the information necessary to perform their services and are responsible for protecting that information in accordance with their own privacy practices.
We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Although we take appropriate security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
We retain personal information only for as long as necessary to:
Fulfill transportation services.
Maintain customer service records.
Meet accounting and tax obligations.
Resolve disputes.
Comply with applicable legal requirements.
When personal information is no longer required, it is securely deleted or anonymized where appropriate.
Roatan Airport Shuttles operates from Roatan, Honduras.
If you access our website from another country, you acknowledge that your information may be processed and stored in Honduras or in other jurisdictions where our trusted service providers operate.
Depending on your country or region, applicable privacy laws may provide you with rights regarding your personal information.
These rights may include the ability to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your information, subject to legal obligations.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
Request a copy of your personal information.
To exercise any of these rights, please contact us using the contact information available on our website.
Our website and transportation services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children. If we learn that information from a child has been collected, we will take reasonable steps to delete it promptly.
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices, policies, or content of those websites. We encourage you to review their privacy policies before submitting any personal information.
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or other operational needs.
When changes are made, the updated version will be posted on this page along with a revised Effective Date.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the contact information provided on our website.
We will make reasonable efforts to respond to your inquiry as promptly as possible.
